We cannot provide direct assistance until the citation is paid or successfully appealed. However, information on how to comply and correct violations can be found by visiting the Listing of Violations page. For downloadable resources, view our Support Materials for Retailers and Restaurants.

If you have already cleared the citation, using this online form you can request assistance to select compliant bag(s), set up your register to itemize bag charges properly, and help educate your employees to ask customers if they want bags prior to finalizing customers’ sales. Correcting the violation(s) will reduce the likelihood of future citations.